Officer time per workflow step · live reporting
Mean active time an officer spends on each step before progressing. This is the measure Surrey asked for.
Total time worked across all cases in the period.
Each officer's applications looked at, completed, and their average time on each workflow step. Use the Officers filter above to build a combined view for a team.
Blank cell = that officer has no recorded time on that step yet. Cell turns amber/red when their average is above the norm for the step.
Each case, the officer handling it, steps touched and total active time. Click a case to see time on each workflow step.
| Case | Officer | Steps | Active time | Last activity |
|---|
Individual segments as captured by the tracker. Active = counted only while the tab was visible and the officer was not idle. Wall = open→progress.
| Case | Officer | Step | Active | Wall | Entered |
|---|
Auto-refreshes every 15 seconds.